Production and delivery time varies depending on the item(s) ordered, your customisation options and your location. We always aim to deliver within 4 weeks from the date of your order.

Shipping prices inside South Africa countries are included in all Modus Crafters products. For shipping outside South Africa, please contact us at sales@moduscrafters.co.za

Yes, this is possible. We do have a showroom to pick-up products directly.

To track your order, you will receive an email with our delivery service tracking details of your order.

Yes. It is necessary for someone to be available to accept delivery as we use a secure courier who requires a signature as proof of receipt.

Furthermore, our carriers provide a door-to-door service, which does not include carrying the items inside, carrying items up stairs, placement, or removal of packaging. If your order includes larger items or you are not comfortable carrying your items, we suggest having an additional person to assist with the placement of your items inside.

Please allow up to 4 weeks from the day you received the order confirmation. For any additional concern, please do not hesitate to email us at info@moduscrafters.co.za

Simply email sales@moduscrafters.co.za with the address change.

Once your payment is received, your purchase is sent directly to the workshop. So that you can monitor the progress of your purchase you will receive three emails regarding the status of your order. You will be alerted by email at the following stages;

Once your payment has been accepted

Once your order is dispatched from our manufacturer into your chosen address

Once your order has been delivered